Employment support services

Supporting people in certain situations to move into work.

Help from an MSD case manager to find work

Employment case management — Ministry of Social Development

Work and Income offer employment case management to help people into a job.

What it's about

A Work and Income case manager can give you support to help you prepare for and support you into a job.

A case manager will help you:

  • identify jobs available in your area
  • upskill and train
  • create a CV or cover letter
  • with your job search
  • use local networks to find the job that's right for you.

Who it's for

People who are getting a benefit and looking for work.

Paid work experience for people with a health condition or disability

Mainstream Employment Programme — Ministry of Social Development

If you have a disability or health condition and want to work, you may be able to join Work and Income's Mainstream Employment Programme. The programme runs for up to one year.

What it's about

Employment Service providers will work with employers to find or create a role that suits your skills and employment goals. They'll place you into the role as paid work experience and you'll train in the job.

You may get help with:

  • funding for:
    • external training
    • specialised equipment, or
    • other assistance
  • ongoing support for you and your supervisors.

Who it's for

You can get paid work experience and a long-term job.

Funding to help you work if you have a health condition or disability

Job Support Funds — Ministry of Social Development

Help to pay for extra costs to do your job if you're disabled or have a health condition.

What it's about

Job Support is funding to help pay for certain things related to your health condition or disability that you need to get a job or stay in a job. You can also apply if you're self-employed.

This is part of Job and Training Support Funds.

Job Support funding can cover:

  • Equipment
  • Workplace modifications
  • New Zealand Sign Language and other interpreters
  • Support person
  • Parking
  • Transport
  • Productivity allowance
  • Job coach

Who it's for

This is for people who:

  • have a health condition or disability that’s likely to last for more than 6 months
  • need to pay for extra support to do a job because of their health condition or disability, these should be costs a non-disabled person would not have if they do the same job
  • are a New Zealand citizen or permanent resident
  • normally live in New Zealand and intend to stay here
  • aren't getting support from ACC or the Ministry of Health.

Support for Pacific people to access learning and work opportunities

Tupu Aotearoa — Ministry for Pacific Peoples

Tupu Aotearoa is a targeted programme to support Pacific people to gain tools and skills that enable them to thrive through employment, completing further training or study.

What it's about

Tupu Aotearoa is delivered by local providers to support you on your journey to employment, further training or study.

Local Tupu Aotearoa providers can help you with:

  • identifying appropriate upskilling and training courses
  • career advice and guidance
  • job search
  • support writing your CV and cover letter
  • preparing for interviews
  • obtaining a driver's licence
  • pastoral care and support post-placement.

Who it's for

Pacific people in Aotearoa who are:

  • aged 15 or over
  • New Zealand citizens
  • currently not in employment, education or training.

Locations of providers can be found on the Ministry for Pacific People’s website.

Coaching for young people to start work or training

Youth Service - Ratonga Taiohi — Ministry of Social Development

The mana and wellbeing of our young people are at the centre of everything Youth Service does. They step in early to help young people build their confidence and increase their potential.

What it's about

Supports young people aged 16-19 years to engage in education, training, work-based learning and employment.  It provides a tailored, wrap around service to young people delivered by Youth Coaches who are employed by a mix of private training establishments, Iwi/Maori and community organisations.

Youth Service coaches support and help young people into education, training or work-based learning. They give young people practical help with housing issues, prepare them for job interviews or connect them with their local support groups.

Who it's for

Young people aged 16-19 who are wanting to engage in education, training, work-based learning or employment.

Help for young people leaving care or youth justice

Transition Support Services — Oranga Tamariki

The Transition Support Service provides support to young people preparing to leave care and youth justice to successfully transition to adulthood and achieve their goals.

What it's about

Getting ready for independence.

Transition Support Service provides advice and assistance to eligible young people aged 15 up to 25 who are in or preparing to leave care or a youth justice residential placement. Young people can contact their transition worker, contact their local Oranga Tamariki site or call a dedicated Transition Support team on 0800 55 89 89 (external site) and receive advice and assistance based on their needs. This may also include providing financial assistance.

If you’d like to know if you’re eligible for this service, call us on 0800 55 89 89 (external site).

Who it's for

We want young people to be aware of the help and support available to them through the Transition Support Service.

Free coaching and mentoring for Pacific Island migrants in Aotearoa New Zealand

Pacific Work Connect — Careers.govt.nz

Pacific Work Connect is a free programme to help you become job-ready in the Aotearoa New Zealand job market. It's available anywhere in New Zealand. 

What it's about

Our Pacific career consultants deliver workshops and one-to-one career coaching in a 10-hour programme.

You'll learn about:

  • your skills and talents
  • job opportunities
  • how to look for – and apply for – a job that matches your skills
  • how to be confident when talking to employers.

Who it's for

To be eligible for Pacific Work Connect, you must be:

  • aged 16–65
  • from a Pacific nation
  • living in New Zealand for 10 years or less.

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